

Go to Recipients > Mailboxes and then click Add a shared mailbox. To see what permissions you need, see the "Recipients" entry in the Feature permissions in Exchange Online topic. You need to be assigned permissions before you can perform this procedure or procedures. When users move items from one folder to another in a shared mailbox, a copy of the item is stored in the Recoverable Items folder. To learn more about shared mailboxes, see Shared mailboxes. If your organization uses a hybrid Exchange environment, you should use the Exchange admin center (EAC) in your on-premises Exchange organization to create and manage shared mailboxes. To block sign-in for this account, see Block sign-in for the shared mailbox account. For more information, see Create a shared mailbox.Ĭreating a shared mailbox in Exchange Online also creates an active user account with a system-generated (unknown) password. You should create your shared mailbox in the Microsoft 365 admin center. Shared mailboxes make it easy for a group of people in your company to monitor and send email from a common account, such as or When a person in the group replies to a message sent to the shared mailbox, the email looks like it was sent by the shared mailbox, not from the individual user. That are not yet there in new EAC at Other Features or use Global Search that will help you

Other admin centers and remaining ones will soon be migrated to New EAC. While most of the features have been migrated to new EAC, some have been migrated to Microsoft recommends using the new Exchange Admin Center, if not Effective from December 2022, the classic Exchange Admin Center will be deprecated for
